Privacy Policy

INNOVIZZ LLC ("INNOVIZZ," "we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website at innovizz.com, interact with our services, or communicate with us.

INNOVIZZ provides AI implementation and deployment consulting services across two primary verticals: operational AI solutions for small and mid-sized businesses (SMBs), and clinical intelligence consulting for pharmaceutical, biotech, and contract research organizations (CROs). This policy applies to all individuals who engage with INNOVIZZ through any channel.

By accessing our website or utilizing our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

When you interact with INNOVIZZ through our contact forms, consultation bookings, or service engagements, we may collect:

• Full name, job title, and professional role
• Business email address and phone number
• Company name, size, and industry vertical
• Service interest and project scope details submitted through our inquiry forms (General Inquiry, SMB Services, or Clinical Intelligence pathways)
• Scheduling preferences and consultation booking information processed through Calendly
• Any additional information you voluntarily provide in communications with us

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical and behavioral data through cookies, tracking pixels, and similar technologies, including:

• IP address, browser type, operating system, and device information
• Pages visited, time spent on pages, click patterns, and navigation paths
• Referring URLs, search terms, and entry/exit pages
• Geographic location data (city/region level, derived from IP address)

1.3 Information from Third-Party Platforms

When you interact with INNOVIZZ through advertising or social platforms, we may receive limited data from those platforms in accordance with their respective privacy policies, including engagement metrics and audience demographic data.

2. Tracking Technologies We Use

INNOVIZZ uses the following technologies to analyze website performance, measure advertising effectiveness, and improve user experience:

For detailed information on how cookies operate on our site and how to manage your preferences, please refer to our Cookie Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To respond to inquiries, schedule consultations, deliver contracted services, and communicate project updates
• Website Optimization: To analyze usage patterns, improve site performance, and enhance user experience
• Marketing & Advertising: To measure campaign effectiveness, deliver relevant advertisements, and build audience segments on third-party platforms
• Business Operations: To manage our CRM, track leads through the sales pipeline, and generate internal analytics
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect against fraud, unauthorized access, and other security threats

4. How We Share Your Information

INNOVIZZ does not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our website, conducting business, or delivering services (e.g., Calendly for scheduling, HubSpot for CRM, Google for analytics). These providers are contractually obligated to protect your data and use it only for the purposes we specify.
• Advertising Platforms: Hashed or pseudonymized data may be shared with advertising platforms (LinkedIn, Meta, Google, Microsoft, Reddit) for conversion tracking and audience targeting purposes.
• Legal Requirements: When required by law, regulation, subpoena, court order, or governmental request.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

5. Clinical Engagement Data Disclaimer

INNOVIZZ provides clinical intelligence consulting services to pharmaceutical, biotech, and CRO organizations. This Privacy Policy governs only the data collected through our website and marketing activities.

Any clinical trial data, patient data, or regulated data encountered during the course of a consulting engagement is governed by separate data processing agreements, confidentiality agreements, and applicable regulatory frameworks including but not limited to FDA 21 CFR Part 11, ICH E6 GCP, and HIPAA where applicable. INNOVIZZ does not collect, store, or process patient health information through this website.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods vary by data type:

• Contact form submissions: Retained for the duration of the business relationship plus 3 years
• Website analytics data: Retained in accordance with each platform provider's default retention settings (typically 14–26 months)
• CRM records: Retained for the duration of the business relationship plus 5 years
• Advertising data: Managed according to each advertising platform's data retention policies

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information:

• Access & Portability: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete personal information
• Deletion: Request deletion of your personal information, subject to legal retention obligations
• Opt-Out of Marketing: Unsubscribe from marketing communications at any time using the link provided in our emails
• Cookie Preferences: Manage your cookie settings through your browser or as described in our Cookie Policy
• Do Not Track: We honor Do Not Track browser signals where technically feasible

To exercise any of these rights, please contact us at privacy@innovizz.com. We will respond to verified requests within 30 days.

8. Data Security

We implement commercially reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (TLS/SSL), secure hosting infrastructure, access controls, and regular security reviews.

No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites, platforms, or services that are not operated by INNOVIZZ. We are not responsible for the privacy practices, content, or security of these external sites. We encourage you to review the privacy policies of any third-party site you visit.

10. Children's Privacy

INNOVIZZ services are designed for business professionals and organizations. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will take prompt steps to delete it.

11. International Data Transfers

INNOVIZZ is headquartered in the United States. If you access our website or services from outside the United States, your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate. By using our website, you consent to such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.